Support

Questions about an order, a delivery or a piece that did not fit? Write to us here and the Baredesk team answers, usually within 24 hours.

You can also email hello@baredesk.pt.

Before you write

  • Where is my order? Shipping across the EU takes 8–15 business days. You get a tracking number the day it ships.
  • I want to return something. You have 14 days. Tell us the order number and we send the instructions.
  • Something arrived damaged. Send a photo with your message and we replace it.

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